Workshops and Seminars
Events listed below may change format or be postponed due to current situations.
Please refer to the links below for the most recent updates pertaining to each item.
Submit your workshop or seminar via email to econdev@uclg.on.ca
Date |
Event Detail |
OngoingeLearning |
Ontario Tourism Education Program (OTEC) launches De-escalation TrainingOTEC is introducing its new Service Excellence: De-escalation Training, a simple, unique way to equip your team with the necessary skills to pivot through difficult interactions at work. The pandemic has created higher levels of stress and anxiety in daily life. At times, customers can become confrontational with workers, who then need to manage the situation. Equip your team with the skills, knowledge and tools to transform negative situations into opportunities. The training can impact your workplace by:
Who should attend?
This is a 20-minute eLearning course that is being offered for $10. To learn more, or to register, visit the OTEC website.
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Aug. 24, 2022 |
Written Policy on Disconnecting from Work1:30 pm - online webinar Hosted by: Ministry of Labour, Training and Skills Development On December 2, 2021, the Working for Workers Act, 2021 received Royal Assent. As a result, some employers are required by the Employment Standards Act, 2000 to have a written policy on disconnecting from work. To help employees and employers, this session will provide you information on the requirements. The session will be delivered by a subject-matter expert from the ministry who will:
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Sept. 9, 2022 |
RTO9 Tourism Summit and AGMDonald Gordon Hotel and Conference Centre, 421 Union Street, Kingston, Ontario 9:30 am - 3:00 pm Celebrate, Rejuvenate, Thrive! Hear about the exciting strategic changes under way at RTO 9. We're going to weigh in on the tourism scene over the past year as we focus on rebuilding tourism to be even bigger and better than before. Celebrate our region's Makers by visiting the always popular Marketplace to sample and purchase one of a kind products. Lunch will be provided. |
Ongoing |
Digital Main Street |
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Workshop & Seminar Event CalendarsFor topics on finding employment, job skills and training, or personal development, visit the following websites:
CSE Consulting
Grenville CFDC (Community Futures Development Corporation)
KEYS Job Centre keys.ca/content/events/workshops.php
RTO9
Small Business Advisory Centre (Smiths Falls/Lanark County) smallbizcentre.ca/events-and-seminars/
Leeds Grenville Small Business Centre
Valley Heartland CFDC (Community Futures Development Corporation)
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Webinar Library
- Leeds Grenville DSS Webinar: Share More - Save Time - Grow Sales.
Video. PowerPoint Slides. - Leeds Grenville Q&A with Local Business: Adapting & Pivoting from a Local Retailers Perspective
- Engaging With Customers During COVID-19
- Reopening Guidance for Restaurants, Hotels & Motels
- Key to Running a Business in Uncertain Times
- Destination Canada webinar library
- Destination Canada / Tourism Industry Association of Canada with Honourable Melanie Joly, Minister of Economic Development and Official Languages
- BDC Webinar Library
- How to Manage Your Cash Flow Through the Covid-19 Crisis
- How to Market Your Business Through the Covid-19 Crisis
- How to Operate Remotely & Online Through the Covid-19 Crisis
- YouTube Video - How to Cope with the impacts of COVID-19 on your business - Pierre Cleroux, Vice President, Research and Chief Economist - March 25, 2020
- RTO 9 Webinar Library
- Tourism Summit - Sept 11, 2020
- Providing Traveller Value as Tourism Slowly Reopens - July 9
- Reputation Management During Crisis - July 6
- Attracting Ontario Tourists Through Innovative Partnerships and Itineraries - June 30
- Ramping Up as the Curve Flattens - May 28
- Engaging your Customers Through COVID-19 - May 21
Ongoing Events
RTO9 online learning opportunities
Agriculture and Food Education Online Learning System
Food safety, online, self-paced courses for processors, many at no-cost.
Brockville Women in Business (BWB)
The meetings provide an opportunity for women to meet other business women, and to share expertise, experiences and successes in a supportive, business-oriented atmosphere. View BWB website.
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