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Workshops and Seminars

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Events listed below may change format or be postponed due to current situations.

Please refer to the links below for the most recent updates pertaining to each item.

Submit your workshop or seminar via email to econdev@uclg.on.ca

Date

Event Detail

Ongoing

eLearning

Ontario Tourism Education Program (OTEC) launches De-escalation Training
OTEC is introducing its new Service Excellence: De-escalation Training, a simple, unique way to equip your team with the necessary skills to pivot through difficult interactions at work. The pandemic has created higher levels of stress and anxiety in daily life. At times, customers can become confrontational with workers, who then need to manage the situation. Equip your team with the skills, knowledge and tools to transform negative situations into opportunities. The training can impact your workplace by:
  • Fostering effective communications and improving work climate
  • Helping workers apply EQ concepts through customer experiences and with their colleagues
  • Showing workers how to recognize and manage their emotions during interactions with guests
Who should attend?
  • Front-line employees
  • Supervisors
  • Management
This is a 20-minute eLearning course that is being offered for $10. To learn more, or to register, visit the OTEC website.
Aug. 24, 2022
Written Policy on Disconnecting from Work

1:30 pm - online webinar

Hosted by: Ministry of Labour, Training and Skills Development 

On December 2, 2021, the Working for Workers Act, 2021 received Royal Assent. As a result, some employers are required by the Employment Standards Act, 2000 to have a written policy on disconnecting from work.

To help employees and employers, this session will provide you information on the requirements. The session will be delivered by a subject-matter expert from the ministry who will:

  • provide an overview of the rules
  • identify key deadlines, and
  • answer your questions about the requirements (time permitting)

Learn more or register.

Sept. 9, 2022
RTO9 Tourism Summit and AGM

Donald Gordon Hotel and Conference Centre, 421 Union Street, Kingston, Ontario

9:30 am - 3:00 pm

Celebrate, Rejuvenate, Thrive!

Hear about the exciting strategic changes under way at RTO 9. We're going to weigh in on the tourism scene over the past year as we focus on rebuilding tourism to be even bigger and better than before. Celebrate our region's Makers by visiting the always popular Marketplace to sample and purchase one of a kind products. Lunch will be provided.

Learn more or register.

Ongoing
Digital Main Street

View upcoming events.

 


Workshop & Seminar Event Calendars

For topics on finding employment, job skills and training, or personal development, visit the following websites:

 

CSE Consulting

www.cseconsulting.com/events


Employment & Education Centre

www.eecentre.com

 

Grenville CFDC

(Community Futures Development Corporation)

https://www.grenvillecfdc.com

 

KEYS Job Centre

keys.ca/content/events/workshops.php

 

RTO9

tourismtalk.ca/event/ 

 

Small Business Advisory Centre (Smiths Falls/Lanark County)

smallbizcentre.ca/events-and-seminars/

 

Leeds Grenville Small Business Centre
www.lgsmallbusiness.com

 

Valley Heartland CFDC

(Community Futures Development Corporation)

www.valleycfdc.com/events

 

Ontario Employment Standards Act Educational Resources

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Webinar Library
  • Leeds Grenville DSS Webinar: Share More - Save Time - Grow Sales.
    Video
    .  PowerPoint Slides.
  • Leeds Grenville Q&A with Local Business: Adapting & Pivoting from a Local Retailers Perspective
  • Engaging With Customers During COVID-19
  • Reopening Guidance for Restaurants, Hotels & Motels
  • Key to Running a Business in Uncertain Times
  • Destination Canada webinar library
    • Destination Canada / Tourism Industry Association of Canada with Honourable Melanie Joly, Minister of Economic Development and Official Languages
      • April 1, 2020
      • May 12, 2020
  • BDC Webinar Library
    • How to Manage Your Cash Flow Through the Covid-19 Crisis
    • How to Market Your Business Through the Covid-19 Crisis
    • How to Operate Remotely & Online Through the Covid-19 Crisis
    • YouTube Video - How to Cope with the impacts of COVID-19 on your business - Pierre Cleroux, Vice President, Research and Chief Economist - March 25, 2020
  • RTO 9 Webinar Library
    • Tourism Summit - Sept 11, 2020
    • Providing Traveller Value as Tourism Slowly Reopens - July 9
    • Reputation Management During Crisis - July 6
    • Attracting Ontario Tourists Through Innovative Partnerships and Itineraries - June 30
    • Ramping Up as the Curve Flattens - May 28
    • Engaging your Customers Through COVID-19 - May 21

 

Ongoing Events
RTO9 online learning opportunities
  • Facebook Ads 101
  • Facebook Advertising 201

Agriculture and Food Education Online Learning System

Food safety, online, self-paced courses for processors, many at no-cost.


Brockville Women in Business (BWB)

The meetings provide an opportunity for women to meet other business women, and to share expertise, experiences and successes in a supportive, business-oriented atmosphere. View BWB website.


 

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  • Prescott
  • Rideau Lakes
  • Westport

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© 2022 United Counties of Leeds and Grenville
Economic Development Office
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Brockville, Ontario, Canada K6V 4R9

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    • World Class
    • Economic Corridors
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    • Major Employers
    • Tax Rates
    • View All...
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    • Available Lands and Buildings
    • Business and Development Maps
    • Planning and Development
    • Property Look Up
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    • Digital Services
    • Exporting
    • Funding Programs and Incentives
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    • View All...
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    • Immigration
    • Quality of Life
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